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FCC Expands Text-to-911 Registry to Include Real-Time Text

March 12, 2021
Source: Federal Communications Commission (FCC)

On March 12, 2021, the FCC released a Public Notice about its Text-to-911 Registry, which is a public list of the Public Safety Answering Points (PSAPs or 911 call centers) that can handle 911 communications through text messages.

The FCC has expanded the Text-to-911 Registry, and it now includes PSAPs that can handle 911 communications through real-time text (RTT) technology.

The updated Text-to-911 Registry is available at PSAPs are not required to use the Text-to-911 Registry; they may also request text-to-911 or RTT-to-911 service by providing written notification to the service provider.

For general information about real-time text, visit: For general information about Text-to-911, visit: For further information on the Text-to-911 Registry, contact Brenda Boykin, Attorney Advisor, Policy and Licensing Division, PSHSB, at (202) 418-2062 or Individuals who use videophones and are fluent in American Sign Language (ASL) may call the FCC’s ASL Consumer Support Line at (844) 432-2275 (videophone).

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