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Justice Department Reaches ADA Settlement Agreement with Wildwood Inn of Kentucky

July 29, 2019
Source: U.S. Department of Justice (DOJ)

A military veteran who suffers from post-traumatic stress disorder, which is a physical impairment that substantially limits one or more major life activities, filed an ADA complaint with the Department of Justice. The veteran uses a service animal to assist her with her disability. Staff at the Wildwood Inn in Florence, Kentucky, unlawfully requested paperwork for the veteran’s service animal and ultimately denied lodging to her and her husband. As part of the settlement, Wildwood Inn agreed to modify its policies, practices or procedures to permit the use of a service animal by a person with a disability.

A copy of the settlement agreement in this case is available at

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