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How Is It Working for You? Take the AFB Communications and Video Technology Surveys

August 25, 2016
Source: American Foundation for the Blind (AFB)

Unless you live entirely off the proverbial grid, you are likely a user of mobile phone, TV programming, cable/satellite, personal computer, office phone, apps, land line, and/or any other related communications and video technologies. If you, your family members and/or friends are also blind or visually impaired, then you know all too well that the accessibility and usability of these technologies is a mixed bag. With your help, we can tell a more complete story about these technologies and how successfully, or unsuccessfully, they are being used by people with vision loss.

The Twenty-First Century Communications and Video Accessibility Act (CVAA) is the most comprehensive disability and technology policy enacted since the ADA. The American Foundation for the Blind (AFB) is asking for your help in determining how well the communications and video industries are doing to meet the expectations of the CVAA. Building on longstanding telecommunications accessibility requirements commonly known as section 255, the CVAA is intended to revolutionize the way in which people who are blind or visually impaired can fully use and enjoy todays most popular technologies, from mobile phones to tablet computers, from VoIP office telephone equipment to email and electronic messaging, from digital televisions and cable/satellite set top boxes to emergency alerts and TV programming accessibility through description.

By taking a few minutes to respond to these surveys, you can help AFB track how effectively these technologies meet your needs. In addition, your responses will help AFB keep policy makers informed about how well the communications and video programming industries are doing to comply with federal law and to offer truly accessible and usable products and services.

AFB may share specific feedback you write with Congress, as well as the Federal Communications Commission (the agency with enforcement responsibilities for much of the subject matter covered by these surveys) so that they can hear directly, but anonymously, from consumers across the country. The more complete that your answers are, the more useful survey results will be. If you do not have time to respond to each of the surveys at once, respond to the ones that you can and come back as often as you would like to offer additional feedback.

While you can take these surveys anonymously, you may share your contact information with AFB, particularly if you would want to speak in greater detail about the challenges you have using todays communications and video technologies and what you can do about that.

To take the surveys, simply visit: and take any or all of the following surveys:

  • Mobile Phone Survey
  • TV, Cable, and Satellite Survey
  • Computer, Laptop, and Tablet Survey
  • Apps Survey
  • Office Phone Survey
  • Home Landline Phone Survey

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