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FCC Grants Limited Waiver from TTY Technology Support Rules for Verizon

November 13, 2015
Source: Federal Communications Commission (FCC)

On November 13, 2015, the Federal Communications Commission (FCC) granted Verizon a limited, temporary waiver from the FCCs rules requiring support for TTY technology for IP-based wireless services, such as Wi-Fi calling. This waiver will allow for expedited development of alternative text-based accessibility solutions for IP-based wireless networks. The waiver expires December 31, 2017, or upon the effective date of rules requiring new IP-based wireless accessibility solutions, such as real-time text (RTT), whichever is earlier.

The waiver order imposes the following conditions on Verizon:

1. Within 30 days and throughout the duration of the waiver period:
a. Verizon must notify customers that TTY technology will not be supported for calls to 911 services over IP-based wireless services, and
b. Verizon must provide customers with information about alternative text-based telephone solutions, including solutions to call 911.

2. Every six months, Verizon must file a report with the Commission regarding Verizons progress toward the deployment of new IP-based wireless accessibility solutions. The first report is due May 13, 2016.

3. Within 90 days, Verizon must file a preliminary report with the Commission describing its initial plans for meeting its commitment to develop and deploy RTT or an alternative text-based solution for IP-based wireless services that is accessible, interoperable with other carriers accessibility solutions, and backwards compatible with TTY technology.

Links to the Order:

For more information, contact Suzy Rosen Singleton, Disability Rights Office, Consumer and Governmental Affairs Bureau, at 202-510-9446 or

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