Ask your Questions about
Americans with Disabilities Act (ADA)

1-800-949-4232

Contact Us | En Español

Loading search

ADA Information for:

Go »

Find your ADA Center

Go »

National ADA Training

Share this Page
Print this Page

FCC Releases Order to Clarify Text-to-911 Bounce-back Rule

October 18, 2013
Source: Federal Communications Commission (FCC)

On September 27, 2013, the Federal Communications Commission (FCC) adopted an Order on Reconsideration to clarify the text-to-911 “bounce-back” requirement when consumers are roaming (traveling outside of the consumer’s home wireless service network). In the previously released May 2013 Bounce-Back Order, the Commission required providers of messaging services to provide an automatic “bounce-back” text message when a consumer attempts to send a text message to 911 in a location where text-to-911 is not available. The bounce-back requirement has been amended to specify that when a consumer attempts to send a text to 911 while roaming, the provider offering roaming service (host provider) satisfies its bounce-back obligation if it does not impede the ability of a consumer’s text to reach the consumer’s home network provider (home provider) or impede any bounce-back message generated by the home provider from going back to the consumer.

For further information, contact Nicole McGinnis, Public Safety and Homeland Security Bureau at (202) 418-2877, or by email: nicole.mcginnis@fcc.gov. More information about Text-to-911 may be located at: http://www.fcc.gov/text-to-911.

Link to the Order on Reconsideration to clarify the text-to-911 “bounce-back” requirement:
Word: http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-13-127A1.docx
PDF: http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-13-127A1.pdf
Text: http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-13-127A1.txt

Link: Go to website for News Source
http://www.fcc.gov/document/text-911-order-reconsideration


Contact UsTerms of UseDisclaimerAccessibility
©2018, Syracuse University. All rights reserved.

[Partners Login]