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Equal access at the pump

June 14, 2012
Source: Watauga Democrat

Gas stations, like many public accommodations, are required by law to provide equal access to persons with disabilities. But as businesses cut back on employee hours, motorists with disabilities may find it difficult to receive assistance when only one gas station attendant is on duty. That has been the experience for David Gross of Boone, who uses a cane and recently had his foot in a cast, requiring the aid of crutches. “Up until the last few years, when most stations went self-service, they usually had at least two people on duty,” said Gross. Now, he said, “most gas stations only hire one person per shift; they're not allowed to leave their registers to assist disabled motorists. This law is now going unenforced.”

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