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Lawsuits, Settlements & Other Legal News

Deadline Approaching for Individuals to Apply for Compensation from Greyhound Based on Disability Discrimination

October 14, 2016
Source: U.S. Department of Justice (DOJ)

November 10, 2016, is the deadline for individuals with disabilities who experienced discrimination while they traveled or attempted travel on Greyhound Lines, Inc., to submit claims for compensation from Greyhound. This claims process was established in settlement of a lawsuit that the Department of Justice filed against Greyhound earlier this year. Pursuant to that settlement, Greyhound has hired a Claims Administrator to distribute an uncapped amount of compensation to people who:

  • have a disability;
  • traveled or attempted to travel on Greyhound between February 8, 2013, and February 8, 2016;
  • experienced a disability-related incident during the travel or attempted travel (for example, lack of accessible transportation or transportation-related services, Greyhounds failure to make disability-related accommodations, etc.); and
  • submit a Claim Form by mail, email, or online to the Claims Administrator by no later than November 10, 2016.

Help is available from the Claims Administrator for those who are unable to complete the Claim Form due to a disability. Instructions regarding the claims process are available at the Claims Administrators website, The Claims Administrator can also be reached by email at, toll-free at 1-844-502-5953 or 1-800-659-2656 (TTY), or by mail at U.S. v. Greyhound Claims Administrator, c/o Class Action Administration LLC, PO Box 6878, Broomfield, CO 80021.

For more information or for a copy of the consent decree, please visit our ADA website at Those interested in finding out more about the ADA may also call the Justice Departments toll-free ADA Information Line at 800-514-0301 or 800-514-0383 (TDD).

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