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Hardin County EMS Enters Settlement with United States to Resolve an ADA Complaint
May 4, 2018
Source: U.S. Department of Justice (DOJ)
United States Attorney Russell M. Coleman announced the settlement agreement with Hardin County [Kentucky] Emergency Medical Services (HCEMS), on March 28, 2018, to resolve a complaint, under the Americans with Disabilities Act (ADA), regarding the provision of emergency medical services to qualified individuals with disabilities, including individuals using service animals.
The complaint alleged that emergency medical technicians and/or paramedics of Hardin County EMS failed to modify its policies and procedures to permit use of a service animal inside an ambulance providing emergency medical transportation services, in March of 2014 and again in November of 2016. Specifically, the service animal was a dog, trained to do work and perform tasks for the benefit of the individual with the disability.
Under the agreement, within 60 days HCEMS will adopt and publish grievance procedures for prompt and equitable resolution of complaints against HCEMS; will not discriminate against a person with a disability in violation of Title II of the ADA; will propose and implement a two-hour training program for all employees who have contact with the public on the requirements of the ADA, including reasonable modifications for people with disabilities who use a service animal.
Assistant United States Attorney Jessica R.C. Malloy represented the United States. HCEMS conducted an independent investigation of the allegations contained in the complaint and cooperated fully in the United States’ investigation and received assistance from the Hardin County Attorney in resolving this matter.
The United States Attorney’s Office in coordination with the Civil Rights Division of the United States Department of Justice vigorously enforces federal civil rights laws throughout the Commonwealth of Kentucky. These laws prohibit discrimination, protect the constitutional rights of residents, and affirm equal opportunity for all. The United States
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