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News for You

DOT Issues 2015 Annual Report on Disability-Related Air Travel Complaints

August 31, 2015
Source: U.S. Department of Transportation (DOT)

The 2015 Annual Report on Disability-Related Air Travel Complaints [PDF 7 pages] is now available online. This Department of Transportation (DOT report summarizes the written complaints received by air carriers the previous year. From 2013 to 2014 the overall number of complaints increased 9% to 27,556. Complaints to US air carriers jumped by 9.5%; complaints to foreign carriers rose by 7%. Roughly half of the complaints stem from failure to provide assistance to persons who are identified as “other wheelchair user” or “other disability.”

Link: Go to website for News Source
https://www.transportation.gov/sites/dot.gov/files/docs/2014GeneralText_r1_0.pdf


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