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Georgia McDonalds Settles Case Regarding ADA Violations

May 26, 2015
Source:, GA

McPal Inc., a franchisee of McDonalds, has reached a settlement agreement with the U.S. Attorneys Office after an investigation into a north Georgia restaurant.

According to a complaint, a manager at a Canton McDonalds refused to allow a customer to bring her sons service dog into the building. The managers actions violated Title III of the Americans with Disabilities Act, which requires private businesses like restaurants to allow service animals in all areas where the public is allowed to go.

"This settlement agreement ensures that those who are assisted by service animals will enjoy the same service as all citizens, and we hope it ensures that the same will occur at other restaurants as well," Acting U.S. Attorney John Horn said in a [press] release.

As part of the settlement, McPal agreed to provide at least one hour of ADA training and copies of its Service Animal Policy to all current and new customer service employees.

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